PAGE CONTENTS

• Recitals -
• Article 1 Object
• Article 2 Definitions
• Article 3 Exemptions
• Article 4 Prior Information
• Article 5 Written confirmation of information
• Article 6 Right of withdrawal
• Article 7 Performance
• Article 8 Payment by card
• Article 9 Inertia selling
• Article 10 Restrictions on the use of certain means of distance communication
• Article 11 Judicial or administrative redress
• Article 12 Binding nature
• Article 13 Community rules
• Article 14 Minimal clause
• Article 15 Implementation
• Article 16 Consumer information
• Article 17 Complaints systems
• Article 18 -
• Article 19 -
• Annex I Means of communication covered by Article 2(4)
• Annex II Financial services within the meaning of Article 3 (1)