Federal Office for Social Affairs and People with Disabilities, Ministry for Social Affairs (Bundesamt für Soziales und Behindertenwesen - Sozialministeriumservice).
Babenbergerstraße 5, A-1010 Vienna
Tel.: 0043 158831
If submitted by an assisting authority or the victim, then in general, German and English.
(If the victim is not able to submit documents to the authority in German or English, claims in other languages will also be accepted and then translated).
No costs are involved.
In general, you do not need to be present.If you are summoned, the authority will cover the costs, which you will need to claim for. The Federal Office for Social Affairs and People with Disabilities is responsible for this.
If required, yes.
In most cases, an Austrian expert who is appointed by the authority will be involved. He/she will take certificates from your country of residence into account when completing the assessment.
It depends on the assistance requested. In most cases the decision is made within six months.
An appeal may be lodged with the Federal Administrative Court against the Ministry of Social Affairs' decision (appeals may also be lodged with the Constitutional Court (Verfassungsgerichtshof) and the Supreme Administrative Court (Verwaltungsgerichtshof)).
Yes. However, legal costs are not reimbursed by the Ministry of Social Affairs or the Federal Administrative Court.
You will need to check with victim support organisations (e.g. Weisser Ring) to see whether such support is available.
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