Provision of chimney sweeping services is a public commercial service in Slovenia. Accordingly, it is subject to strict regulations and it may only be provided by persons holding an appropriate license.
In this case, a licensed provider of such services, inter alia, performed inspection of auxiliary devices and invoiced it. In contrast to certain other services performed in parallel, this service is not stipulated under the applicable Slovenian regulations.
The defendant held that this constituted an aggressive commercial practice which under any circumstances may be considered unfair.