(1) The court first highlights that it is a company’s duty to completely and accurately inform its customers. The court held that a discrepancy in information provided to customers, depending on which communication channel is used, infringes such information obligation. (2) The court further found that it is not relevant that in an ideal scenario customers conduct a thorough search for information. This does not mean that a customer will effectively look for information when a trader offers a service. Finally, the court stated that a mere reference to general terms and conditions to be found on a website, is not sufficient when advertisements are sent to consumers through various communication channels.
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Itt megoszthatja velünk az új webhellyel kapcsolatos észrevételeit és megjegyzéseit