The defendant had not registered itself as a trader in the Register of Economic Activities, as required by mandatory provisions of Estonian law. The defendant’s internet store was missing specific instructions for making a purchase, which are required by law in case of internet stores. Additionally, the defendant had not published the transport or postal fees for shipping the products, which is another mandatory requirement by law. According to the law, in case of internet sale, the consumer is entitled to withdraw from the contract and return the purchased product in a certain period following the receipt of the product. The said right of the consumer was explicitly excluded in the sales conditions of the defendant. The sales conditions were also in conflict with the regulation concerning the return of defected products.