The case was initiated by two consumer complaints reported at the call center of the Authority on 22 November 2007 and on 8 January 2008, concerning the possible unfairness of the commercial practice allegedly consisting in the transmission of adverting messages by Telefortunesaton the satellite channel "917" (Sky").
These advertising messages were aimed at promoting a payment telephone service for the forecast of the numbers to be played at the Italian lotteries. Moreover, the winning number were provided by some sort of specialists by phoning a payment telephone number.
On 26 June 2008, the Authority started its investigation proceeding against Telefortunesat. On 31 July 2008, it ordered to suspend the suspected unfair practice.
Since the practice was carried out by using TV and telephone, the opinion of the Italian Communication Authority was requested on 14 November 2008.