Business practices related to consumer protection are defined as "Any action, omission, conduct, approach or commercial communication, including the advertising and marketing, from a professional, in direct relation to promotion, the sale or supply of a product to consumers." To be considered as a consumer, "any natural person who acts for purposes which do not fall within the scope of its commercial, industrial, craft or liberal activity ".
In the absence of evidence that a website specifically targets or affects a consumer, the activity cannot be qualified as a commercial practice within the meaning of the Consumer Code.
Relevance: Determines whether a commercial activity falls within the scope of the Directive on unfair commercial practices and highlights the distinction between the definition of consumers and business.