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Consumer Law Database

A tool offering easy access to the national rules transforming the key EU consumer directives in EU countries.

PAGE CONTENTS

Who’s it for?

It’s for everyone – from consumers and businesses through to legal practitioners and enforcement authorities.

What does it cover?

It includes:

  • key EU directives on consumer law
  • measures to incorporate them into national law
  • past legal rulings from EU countries and the European Court of Justice
  • relevant national administrative practice.

How does it work?

It helps consumers, businesses, lawyers, judges etc. to quickly check rights and obligations arising from consumer law.

How does it fit into the EU’s overall consumer policy?

It aims to raise awareness of EU consumer law, make compliance easier and enhance enforcement of consumer law.

To help make this database as complete and easy to use as possible, use this form to send us your comments.

Country

The national transpositions of EU directives in the area of consumer law. This database contains, for each Member State, the most relevant materials relating to case law, doctrine and legal literature, and other materials such as administrative acts of national official bodies.

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Directive

The current and repealed EU directives in the area of consumer law. For each article of the Directive, the database contains the most relevant case law, legal literature and doctrine, and other materials such as administrative acts and decisions of other official authorities. Materials are categorised by country, making it possible to compare the different interpretations and applications.

Unfair Commercial Practices Directive
Price Indication Directive
Distance Selling Directive
Injunctions Directive
Package Travel Directive
Misleading and Comparative Advertising Directive
Timeshare Directive
Doorstep Selling Directive
Unfair Contract Terms Directive
Timeshare Directive
Consumer Sales and Guarantees Directive
Consumer Rights Directive
Package Travel Directive
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Enforcement

The instruments to guarantee the correct application of the Directives, and thus the protection of consumers, by Member State. These instruments are grouped into administrative enforcement, enforcement through court action, sanctions, and other types. Among other questions, the following are resolved: which instruments are used, who is entitled to use them, what are their procedures and requirements, the difference between civil and criminal sanctions, or whether there is an out-of-court dispute settlement body.

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Summary

The aim of each Directive, its key points, and when it entered (or enters) into force. This section also includes the background and related acts of the EU.

Unfair Commercial Practices Directive (2005/29)
Misleading and Comparative Advertising Directive (2006/114)
Injunctions Directive (2009/22)
Consumer Rights Directive (2011/83)
Unfair Contract Terms Directive (93/13)
Timeshare Directive (2008/122)
Consumer Sales and Guarantees Directive (1999/44)
Doorstep Selling Directive (85/577)
Package Travel Directive (90/314)
Distance Selling Directive (97/7)
Package Travel Directive (2015/2302)
Timeshare Directive (94/47)
Price Indication Directive (98/6)
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Last update: 08/10/2020

This page is maintained by the European Commission. The information on this page does not necessarily reflect the official position of the European Commission. The Commission accepts no responsibility or liability whatsoever with regard to any information or data contained or referred to in this document. Please refer to the legal notice with regard to copyright rules for European pages.

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