Criminal Injuries Compensation Authority (CICA)
Alexander Bain House
15 York Street
Telephone: 00 44 300 003 3601
We will accept an application directly from you without having to go via the assisting authority in your home country.
Our preference is to receive these documents in English.
We will pay for these translations.
We do not charge for our services.
We process applications and correspond with applicants in writing. You do not need to be present.
We will accept reports from medically qualified practitioners in other countries.
We do not pay travel expenses.
We aim to resolve straightforward cases within 12 months of receipt. Complex cases will take longer. We will not make a final decision on your case if your medical treatment is ongoing or your level of recovery is not known.
We will correspond with you in English.
If you disagree with the original decision and want us to review it, you must send us your written application for a review within 56 days of the date of the original decision. You will need to enclose any additional evidence that you wish us to consider in support of your claim.
When we get your request for a review along with all your supporting information, a claims officer, other than the one who made the original decision, will consider it. The review decision can be made more or less favourable than the original decision, or the original decision may be unchanged.
If you disagree with a review decision, you can appeal to the First-tier Tribunal (Criminal Injuries Compensation) in accordance with Tribunal Procedure Rules. You can find these rules on the First-tier Tribunal website.
You do not need a paid representative such as a solicitor or claims management company to apply for compensation. If you choose paid representation we cannot meet the cost of this, and you will have to pay these costs yourself.
You can contact the Victim and Witness Information Service for help with your application.
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