Criminal Injuries Compensation Authority (CICA)
Alexander Bain House
Atlantic Quay
15 York Street
G2 8JQ
Glasgow
Telephone: 00 44 203 684 2517
Web: https://www.gov.uk/government/organisations/criminal-injuries-compensation-authority
We will accept an application directly from you without having to go via the assisting authority in your home country.
Our preference is to receive these documents in English.
We will pay for these translations.
We do not charge for our services.
We process applications and correspond with applicants in writing. You do no need to be present.
Not applicable.
We will accept reports from medically qualified practitioners in other countries.
We do not pay travelling expenses.
The length of time needed to assess a claim will vary depending on how complicated it is. For example, claims involving loss of earnings will take longer than those only involving a payment under the tariff of injuries. The CICA will not finalise a claim until you confirm that you have recovered, as far as possible, from your injuries. We aim to resolve straightforward cases within 12 months of receipt.
We will correspond with you in English.
If you disagree with the original decision and want us to review it, you must send us your written application for a review within 56 days of the date of the original decision. You will need to enclose any additional evidence that you wish us to consider in support of your claim.
When we get your request for a review along with all your supporting information, a claims officer, other than the one who made the original decision, will consider it. The review decision can be more or less favourable than the original decision, or the original decision may be unchanged.
If you disagree with a review decision, you can appeal to the First-tier Tribunal (Criminal Injuries Compensation) in accordance with Tribunal Procedure Rules. You can find these rules on the First-tier Tribunal website.
You do not need a paid representative such as a solicitor or claims management company to apply for compensation. If you choose paid representation we cannot meet the cost of this, and you will have to pay these costs yourself.
You can contact the Victims Information Service for help with your application.
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