Ministry of Justice (Ministarstvo pravosuđa)
Ulica grada Vukovara 49
Telephone: +385 1 371 40 00
Fax : +385 1 371 45 07
Yes, by submitting the claim to the Ministry of Justice of the Republic of Croatia directly or by registered mail.
In which language(s) do the compensation authorities(s) accept the:
The claim and the supporting documents must be in Croatian. If the claim and supporting documents are in a foreign language, then they must be submitted together with a certified translation issued by a licensed court translator.
The deciding authority does not translate the claim or the supporting documents and does not cover the translation costs.
No administrative or other charges are to be paid in the proceedings regarding this claim.
If the Committee for the Compensation of Crime Victims (Odbor za novčanu naknadu žrtvama) decides to summon the applicant to a hearing or to participate in the proceedings in person, the applicant’s travelling costs shall be reimbursed.
As a rule, throughout the proceedings and while reaching a decision the applicant’s presence is not required, and if the applicant, witnesses, court-appointed experts or other persons must be heard, the Committee for the Compensation of Crime Victims as the deciding authority can request the competent authority of the other EU member state, in which the compensation claim was submitted, to carry out these actions.
Furthermore, the hearing required by such a procedure can be carried out by using technical aids, including computer technology, electronic communications networks and other image and sound transmission aids. In that case the hearing shall be conducted by the Committee for the Compensation of Crime Victims, i.e. the deciding authority.
Foreign medical documents are accepted, however, the Committee for the Compensation of Crime Victims as the deciding authority checks and evaluates the medical documents and, if necessary, may order that a medical expert’s report be obtained.
The competent authority will reach a decision on a claim approximately within 60 days if the claim is complete and in order (if all the required documents were obtained and submitted, all information and evidence necessary to reach a decision). However, if the claim is incomplete, the time necessary to reach a decision may be longer.
The decision on the claim will be in the Croatian language.
No appeal can be filed against the decision, however, the party may lodge an administrative appeal by submitting an administrative complaint to the competent administrative court within 30 days of the decision being served.
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