You may contact various institutions, according to the category of victims you belong to:
It offers various types of services, such as:
Address: 5 Intrarea Camil Petrescu, 1st District, Bucharest
Telephone: +4 021 313 0059
The network of courts of appeal includes 15 regional centres. Each centre is attached to a court of appeal.
It offers various types of services, such as:
Address: 20 Ion Câmpineanu St., 5th floor, 1st District, Bucharest,
Telephone: +40 21 311 89 82 / 021 313 31 00
Fax: +40 21 319 01 83
It can provide professional employment and training services through its territorial structures for registered persons seeking employment, including those who were victims of crimes, particularly to victims of trafficking in persons.
20-22 Avalanșei St., 4th District, Bucharest, 040305,
There are 42 probation services working under DNP’s coordination. Generally, their premises are located within public institutions (courts of law, county councils, county courts of auditors, etc.).
They can offer the following types of services:
Bucharest, 17 Apolodor St., 5th District
It has territorial structures only in the border counties and can provide support at ANITP’s request so as to help the victim take part in certain stages of the criminal proceedings.
The police can inform you about the rights you have as a victim.
Moreover, the specialised structures of IGPR can provide physical protection during the proceedings.
ANPDCA is the institution that coordinates the implementation of the national strategies for the protection of children's rights and provides relevant methodological coordination in the field. The child protection system is decentralised, as the General Directorates for Social Work and Child Protection (DGASPC) report to the county councils or to the local councils of the Bucharest Municipality districts.
DGASPCs provide various services, such as: evaluation of the cases of violence against children and providing/facilitating services according to a plan, complex evaluation for children with disabilities, complex evaluation for other persons with disabilities, social ambulance, social telephone line, social services for preventing domestic violence and trafficking in human beings, specialised social services in various institutions.
In the field of trafficking in persons:
In the field of prevention and control of domestic violence, accessible by clicking on:
In the field of protection of children’s rights:
Save the Children (Salvați copiii)
Address: 3 Intr. Ștefan Furtună, 1st District, 010899, Bucharest, Romania
Telephone: +40 21 316 61 76
Social Alternatives (Alternative Sociale)
24 Șoseaua Nicolina, Building 949, ground floor, Iași, 700722
Telephone: +40 332 407 178
The persons who have suffered injuries as a result of crimes can also contact the police by dialling the single national emergency number - 112.
Free and anonymous telephone line intended for the victims of domestic violence - 24/7 Call Centre - 0800 500 333
Telverde of the National Agency Against Trafficking in Persons: 0800 800 678 - national toll-free number and 0040213133100 - for calls from abroad. Working hours: Mon to Fri, between 08:00-16:00
Child helpline number: 116111. Free telephone line. Working hours: Mon to Sun: 08:00 – 24:00.
Pursuant to the Romanian law, the victims of trafficking in persons are entitled to protection and assistance free of charge.
The assistance provided by the National Agency for Equal Opportunities between Women and Men to victims of domestic violence is free of charge.
The assistance provided by the National Probation Directorate to victims is free of charge.
The assistance provided to child victims of violence is free of charge.
Please see the answers above.
Child victims are entitled to all categories of services (medical services, psychological services, etc.)
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