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Victims' rights - by country

Austria

Content provided by:
Austria

Federal Social Welfare Office

White Ring

Domestic Abuse Intervention Centre/ Violence Protection Centres

Women Shelters and Centres

Institute for Social Services

Child Protection Centres

Federal Social Welfare Office

The Federal Social Welfare Office is the institution responsible for the provision of compensation to victims of crime.

The Federal Social Welfare Office

  • is part of the Federal Ministry of Labour, Social Affairs and Consumer Protection
  • is the institution responsible for the provision of compensation to victims of crime
  • provides compensation for damages and covers the costs of medical care and other services provided to victims
  • has nine regional offices throughout Austria

CONTACTS:

Website: http://www.bundessozialamt.gv.at/

For the contact details of the regional offices of the Federal Social Welfare Office click here.

White Ring

The White Ring and its contact points in each province offer assistance to victims of crime in times of need, regardless of their age, sex, nationality or the type of crime.

The White Ring

  • offers assistance to victims of crime in times of need, regardless of their age, sex, nationality or the type of crime
  • provides legal and psychosocial counselling and psycho-social and legal victim assistance services
  • offers emergency aid under certain circumstances
  • provides assistance to victims concerning public authorities and institutions
  • operates the victim support hotline
  • offers crisis intervention, information on victims rights, information on suitable victim support organisations, emotional support for victims, who are directly or indirectly affected by a criminal offence
  • has a contact point in each province

CONTACTS:

Website: http://www.weisser-ring.at/

Domestic Abuse Intervention Centres/Violence Protection Centres

The Domestic Abuse Intervention Centre and the Violence Protection Centres are victim support organisations for women and children who suffered violence by their husbands, partners or relatives.

The Domestic Abuse Intervention Centre and the Violence Protection Centres

  • are victim support organisations for women and children who suffered violence by their husbands, partners or relatives and victims of stalking
  • are financed by the State
  • provide publicity work, training courses, networking and cooperation with other victim support organisations
  • offer crisis intervention, support, assessment of danger, building up a safety plan, support for applying an interim injunction, legal aid and accompaniment to the court, interventions in connection with the offender, psychological, psychosocial counselling and legal counselling (special lawyers are in charge with the counselling) before, during and after the criminal procedure

CONTACTS:

Women Shelters and Centres

The Women Shelters offer shelter, counselling (psychosocial, psychological, psychotherapeutic, legal) and assistance in house/flat hunting, job seeking and with applications before public authorities and accompaniment to court, police, offices, etc.

The Women Shelters

  • are associations funded by the provinces or by private sources
  • provide protection of rights and counselling of women affected by domestic violence
  • offer shelter, counselling (psychosocial, psychological, psychotherapeutic, legal) and assistance in house/flat hunting, job seeking and with applications before public authorities and accompaniment to court, police, offices
  • offer psychosocial and legal victim assistance services
  • are independent or networked under the Austrian Women Shelter Network

CONTACTS:

Other counselling centres

Institute for Social Services

The Institute for Social Services offers counselling of adults (especially in times of separation, psychosocial stress. etc.), counselling of victims of violence, anonymous accommodation for women in need and crisis shelters.

The Institute for Social Services

  • is a facility established by the welfare service, in which qualified social workers, psychologists, marriage counsellors, consultants for the handicapped, tutors, doctors, psychotherapists, lawyers and interpreters work together
  • is politically independent, non-denominational and active in all regions of the state of Vorarlberg in Austria
  • offers counselling of adults (especially in times of separation, psychosocial stress. etc.), professional and social rehabilitation, family counselling and family planning, guidance with upbringing and education, advice for foreigners, youth counselling and street-work with fringe groups, counselling involving sects, counselling victims of violence, psychosocial and legal victim assistance services, anonymous accommodation for women in need and crisis shelters, educational flat-sharing communities for adolescents, and youth programs, counselling for people who have got into debt, support and care for psychologically ill and mentally dysfunctional people (legal representation)

CONTACTS:

  • Institute for Social Services
  • For the contact details of the child protection centres of the Institute for Social Services click here.
  • For the contact details of the adult counselling centres of the Institute for Social Services click here.
  • For the contact details of the youth counselling centres of the Institute for Social Services click here.

Child Protection Centres

The Child Protection Centres offer counselling and psychotherapy for children, teenagers, their families as well as for persons who work with people who suffer from (physical, psychological, sexual) violence and disregard.

The Child Protection Centres

  • offer counselling and psychotherapy for children, teenagers, their families as well as for persons who work with people who suffer from (physical, psychological, sexual) violence and disregard
  • offer service to the wrongdoer
  • provide crisis intervention
  • offer psychosocial, psychological and legal counselling in connection with criminal trials and victim assistance services

CONTACTS:

Last update: 06/11/2018

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